Privacy policy
Last updated 1 January 2026
What we collect
Account details, delivery addresses, order history, device information and support messages.
Why we use it
To process orders, arrange delivery in your district, prevent fraud and improve the marketplace.
Sharing
We share only what a merchant or delivery associate needs to fulfil your order, plus regulated payment providers.
Your rights
Under the Mauritius Data Protection Act you may request access, correction or deletion of your data at hello@moena.mu.
Retention
Order records are kept for statutory accounting periods; marketing preferences can be withdrawn at any time.